Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Position ID: 1017-MI
Reports to: CIO
Location: Dearborn, MI
FLSA Status: Non-Exempt
Posting Date: 07/18/2025
Type: Full Time
Closing Date: Until Filled
Compensation: $22.00-$27.00 per hour

About the Organization:
At Al-Ayn, we are committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. We believe that when a child fulfills their potential, their own future is transformed as well as the future of their families, their community, and society at large. To achieve that, we are led by our core values of transparency, dignity, and empowerment.

Job Summary:
We are seeking a reliable and proactive IT/Salesforce Support Assistant to support IT operations and digital initiatives under the direction of the Chief Information Officer (CIO). This role involves providing both technical and administrative assistance, including Tier 1 IT support, Windows installations, task prioritization, and documentation. The ideal candidate will help ensure the smooth, day-to-day functioning of technology systems across all departments.

Key Responsibilities:
• Assist with IT support tickets, including device troubleshooting, account access issues, software updates, and Windows installations.
• Act as the first point of contact for internal IT-related questions and escalating issues when necessary.
• Support the CIO with managing and prioritizing technical tasks and project timelines using tools like ClickUp or Microsoft Planner.
• Document processes, maintain SOPs, and update knowledge bases for IT systems and services.
• Help manage cloud services, user accounts, and software licensing across platforms like Microsoft 365, Salesforce, RingCentral, and Nextcloud.
• Coordinate and support virtual training, IT onboarding/offboarding, and system rollouts.
• Monitor and report task status, roadblocks, or dependencies to the CIO for decision-making.
• Support data cleanup and standardization efforts, ensuring accuracy in donor, contact, and opportunity records.
• Assist with user account setup, permissions, and profile updates in Salesforce.
• Coordinate with the CIO to test and deploy Salesforce automation (flows, validation rules, workflows).
• Create and manage Salesforce reports and dashboards for different departments.
• Assist with inventory tracking of hardware, software, and peripheral devices.
• Prepares reports as requested by manager(s) using Microsoft Office and/or any applicable platform.
• Attend events in or out of town as required.
• Performs other duties/tasks as assigned.

Qualifications and Skills
Required:
• Bachelor’s degree in Computer Science, Information Technology, Networking, Computer Information Systems, or a related field; equivalent professional experience may be considered in lieu of a degree.
• 1–3 years of experience in an IT support, administrative, or technical assistant role.
• Solid understanding of Windows operating systems and general desktop support.
• Familiarity with help desk practices and task/project management tools.
• Ability to efficiently handle competing priorities and tasks, remain organized and meet tight deadlines.
• Strong time management and organizational skills.
• Ability to communicate effectively with technical and non-technical users.
• Able to handle confidential information with discretion.
• Reliable, well-organized, and proactive with a strong sense of responsibility.
• Detail-oriented with strong analytical and creative problem-solving skills.
• Excellent written and verbal communication skills, with a welcoming and supportive demeanor.
• Strong interpersonal skills and ability to work collaboratively across departments.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe and other associated programs.
• Must be able to read, write, and speak English proficiently.

Preferred:
• Able to read, write, and speak Arabic proficiently.
• Experience with Salesforce, Microsoft 365 Admin Center, Excel, ClickUp, or Power BI.
• Basic understanding of networking, user permissions, and system configurations.
• Experience working in a non-profit organization is preferred.

Benefits:
• Fully paid health insurance for employee and partial coverage for dependents
• Optional dental and vision plans at affordable rates
• Employer-provided basic life insurance
• 401k Retirement Plan
• Paid federal holidays, plus three additional religious holidays
• Paid Vacation
• Paid Sick Leave
• Employee Assistance Program (EAP)
• Training and development opportunities to support your growth

APPLY

Al-Ayn Social Care Foundation is an Equal Opportunity Employer

Position ID: 1019-NY
Reports to: Marketing & Comms
Location: Hicksville, NY
FLSA Status: Non-Exempt
Posting Date: 07/18/2025
Type: Full Time
Closing Date: Until Filled
Compensation: $22.00-$26.00 per hour

About the Organization:
At Al-Ayn, we are committed to ensuring that every orphaned child living in poverty has access to the tools and opportunities they need to overcome their difficult experiences. We believe that when a child fulfills their potential, their own future is transformed as well as the future of their families, their community, and society at large. To achieve that, we are led by our core values of transparency, dignity, and empowerment.

Job Summary:
The Marketing and Volunteer Assistant supports the organization’s outreach and growth by assisting with marketing efforts, communications, and volunteer coordination. This role involves helping to implement campaigns, organize events, and maintain engagement with a nationwide volunteer network. The ideal candidate is proactive, organized, and passionate about the mission, contributing to increased brand visibility and effective volunteer involvement across both established and new office locations.

Key Responsibilities:

Marketing & Communications:
• Assist the Senior Communications Officer and Marketing Manager with daily activities.
• Assist in creating engaging content for various platforms, including social media, blogs, websites, SMS, and email newsletters.
• Monitor social media activity and respond to comments and inquiries.
• Support the creation of marketing materials, including but not limited to brochures, flyers, and social media graphics.
• Draft and proofread both internal and external communications.
• Support the organization, segmentation, and maintenance of contact databases on various marketing channels.
• Conduct research on market trends, competitor activities, and donor preferences.
• Assist in analyzing marketing performance data and preparing reports.
• Provide administrative support to the marketing and communications team.
• Schedule meetings, manage calendars, and handle related correspondence.
• Assist with special projects and campaigns as needed.

Volunteer Coordination:
• Assist in developing and implementing a comprehensive volunteer recruitment, training, and retention strategy.
• Build and maintain relationships with volunteers across the country, ensuring effective engagement.
• Create and maintain volunteer schedules, databases, and communication channels.
• Establish and maintain regional volunteer chapters in collaboration with local offices or representatives.
• Track and report on volunteer metrics such as hours served, retention rates, and engagement.
• Provide creative ideas for volunteer engagement and a communication plan.

Event Coordination:
• Support the planning and execution of marketing events, trade shows, and webinars.
• Coordinate logistics, including venue arrangements, attendee communication, and material preparation.
• Assist in event promotion across marketing channels and help with follow-up communications.
• Help develop standardized event playbooks and training materials for regional teams.
• Perform other duties as assigned.

Qualifications and Skills
Required:
• Bachelor’s degree in marketing, Communications, Event Management, or related field or equivalent work experience.
• 2-3 years of experience in marketing, communications, volunteer management, and/or event coordination.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Adobe Creative Cloud, social media platforms, content management systems, and other related software.
• Experience creating visual content using graphic design tools such as Canva and Adobe Creative Suite.
• Proficient in market research techniques and database management.
• Strong organizational and problem-solving skills, with excellent attention to detail and the ability to manage multiple priorities efficiently.
• Ability to manage multiple tasks, meet deadlines, and prioritize effectively, with a proactive approach to problem-solving.
• Positive, can-do attitude with a professional demeanor; people-oriented and results-driven.
• Exceptional organizational and problem-solving skills, with strong attention to detail and the ability to manage multiple priorities accurately and efficiently.
• Flexible and able to prioritize effectively in a fast-paced, high-intensity work environment, managing pressure and conflicting demands with composure.
• Ability to work flexible hours to support events and campaigns.
• Competence to build and effectively manage interpersonal relationships at all levels of the organization.
• Creative and innovative thinker with a passion for nonprofit marketing.
• Ability to function within a matrix organization with dual reporting lines (e.g., office manager and upper management).
• Excellent written, verbal, and interpersonal communication skills, with a welcoming and supportive demeanor.
• Must be able to read, write, and speak English proficiently.

Preferred:
• Able to read, write, and speak Arabic proficiently.
• Experience in Salesforce is preferred.
• Experience working in a non-profit organization.

Benefits:
• Fully paid health insurance for employee and partial coverage for dependents
• Optional dental and vision plans at affordable rates
• Employer-provided basic life insurance
• 401k Retirement Plan
• Paid federal holidays, plus three additional religious holidays
• Paid Vacation
• Paid Sick Leave
• Employee Assistance Program (EAP)
• Training and development opportunities to support your growth

APPLY

Al-Ayn Social Care Foundation is an Equal Opportunity Employer

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER

Unfortunately, we do not have any job vacancies at this time.

However, you can still make a difference in the lives of orphaned children by volunteering.

VOLUNTEER